Roberta Aguirre
Yes, you can get an Uber from Gatwick Airport (LGW). Uber drivers can pick up passengers from designated spots in the short-stay car parks of each terminal. The Uber pick-up zone at Gatwick is in the New Gatwick Car Park on Beehive Ring Road, which is open 24/7. After receiving a ride request, drivers can pick up passengers from either the North or South terminal short-term car parks. The car parking fee is charged to the rider via the Uber app. Uber rides from Gatwick Airport can be scheduled in advance or requested on-demand through the app, which provides step-by-step directions to the pickup location.
| Characteristics | Values |
|---|---|
| Uber Pick-up Zone at Gatwick Airport | New Gatwick Car Park, Beehive Ring Road (RH6 0PB) |
| Uber Availability | 24/7 |
| Uber Ride Options | UberX, UberXL, Uber Pet, Uber Reserve, Taxi |
| Luggage Capacity | UberX: 2 suitcases, UberXL: 3 suitcases |
| Multiple Stops | Yes |
| Service Animals | Allowed |
| Pets | Allowed, but select Uber Pet option |
| Car Seats | Riders may provide their own |
| Ride Scheduling | Yes, from 2 hours to 90 days in advance |
| Ride Cost | Depends on the type of ride, length and duration of the trip, tolls, city fees, and current demand |
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What You'll Learn
Uber pick-up zones at Gatwick Airport
Yes, you can get an Uber from Gatwick Airport. Uber offers rides from Gatwick Airport (LGW) to various destinations, including London, which is approximately 36 miles away.
The specific Uber pick-up zones at Gatwick Airport may vary depending on the terminal and other factors. Here is some information to help you locate the correct pick-up area:
North and South Terminals:
Gatwick Airport has two terminals: North and South. Each terminal has designated pick-up zones within the short-term car parks:
- North Terminal: Car Park 5, Level 3, Row B
- South Terminal: Orange Park, Level 3, Row B
Uber Driver Waiting Area:
Uber drivers must be located in the designated waiting area at the New Gatwick Car Park to receive ride requests. This car park is open 24/7 and provides amenities such as toilets. While the car park itself is quite large, the branded Uber waiting zone within it can sometimes be crowded.
Pick-up Location Factors:
The exact pick-up location within the designated zones may depend on several factors, including your arrival gate/terminal, arrival time, airport regulations, construction work, and your location when you request the ride.
In-App Directions:
After requesting your ride, you will receive step-by-step directions in the Uber app to help you locate your driver and the specific pick-up area. The app will also provide information about your driver, including their name, license plate, and car color, enabling you to verify your ride before getting in.
Rideshare Pick-up Signs:
Keep an eye out for rideshare pick-up signs at the airport, which may direct you to the designated pick-up areas for ridesharing apps like Uber. These signs can help guide you to the correct location.
Remember to refer to the Uber app for the most accurate and up-to-date information about your pick-up location and directions.
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Uber ride options and luggage capacity
Yes, you can get an Uber from Gatwick Airport (LGW). The Uber app will suggest the most efficient route to your driver, and you can also request multiple stops during your ride.
Uber ride options
Uber offers various ride options, including UberX, UberXL, Uber Comfort, Uber Black, and Uber Black SUV. The type of ride you choose will depend on the number of people in your group and the amount of luggage you have.
UberX
UberX is the standard Uber service for up to four riders. A group of three will be comfortable in almost any UberX car, and it should comfortably fit three people with carry-on bags. However, if you have several large pieces of checked luggage, you may need to upgrade to a larger ride option.
UberXL
UberXL is a budget-friendly choice for up to six people or extra luggage. Many XLs have a collapsible third row that can accommodate several large checked bags and carry-ons. However, if you have very large bags, an XL might fit fewer than four people if some of the bags need to be stored in the seating area.
Uber Comfort
Uber Comfort is similar to UberX but offers more legroom, newer vehicles, and highly-rated drivers. Uber Comfort vehicles typically have room for two to three passengers and can accommodate one larger checked bag and a few carry-ons.
Uber Black and Black SUV
Uber Black and Black SUV are made up of larger luxury SUVs and sedans driven by commercially insured drivers. Uber Black SUV typically has the largest luggage capacity, as most are full-sized SUVs.
Uber Pet
If you are travelling with pets, you can select the Uber Pet option. This option is also available with Uber Reserve rides.
Uber Reserve
Uber Reserve allows you to schedule a ride in advance, anywhere from two hours to 90 days. When you schedule a ride, you will be shown the price upfront and can lock in the cost.
Uber Rent
Uber Rent allows you to rent a car and drive yourself to your destination.
Uber ride options at Gatwick Airport
The exact location of the pickup zone at Gatwick Airport will depend on several factors, including your arrival gate/terminal, arrival time, and airport regulations. You can refer to the maps in the Uber app for a general idea of where your terminal's pickup area is, and the app will provide you with step-by-step directions to the pickup location.
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Uber Pet option for pets
Uber Pet is a pet-friendly ride option for riders who want to be matched with driver-partners who are comfortable transporting pets in their vehicles. This service is primarily designed for cats and dogs, but drivers have the discretion to accommodate other types of pets. Riders can contact drivers in advance to confirm if they can accommodate more exotic pets.
When booking an Uber Pet ride, you can bring one dog or cat on your trip. It is at the driver's discretion whether any additional pets are allowed. Uber Pet trips will cost more than other vehicle options, with which the driver will be compensated for the additional service. The extra fee ranges from $3 to $5 above the standard UberX fare.
To request an Uber Pet trip, scroll through the vehicle options at the bottom of your screen until you find the pet-friendly feature. Uber Pet trips can be requested in advance in some areas, and you will see a reservation fee included in the upfront fare.
To ensure a smooth ride, Uber Pet recommends that your pet travels in a carrier or with a harness/leash and that you bring a pet pad or blanket to keep the vehicle clean. It is also important to keep your pet calm and well-behaved to make the ride pleasant for the driver and other passengers.
Uber is available for rides to and from Gatwick Airport (LGW). To request a ride, open the Uber app, and you will receive step-by-step directions for meeting your driver. You can also refer to the pickup maps in the app or on the website to locate your terminal's pickup area. The exact location of the pickup zone will depend on factors such as your arrival gate/terminal, arrival time, and airport regulations.
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Uber availability and scheduling
Uber is available 24/7 at Gatwick Airport. The Uber pick-up zone is located in the New Gatwick Car Park, Beehive Ring Road (RH6 0PB). This car park is open 24/7 and is the only place at Gatwick where drivers receive ride requests. Once a driver accepts a ride, they can pick up passengers from the short-term car parks at either the North or South terminals. The parking fees at Gatwick Airport are charged to the rider via the Uber app.
When requesting an Uber ride from Gatwick Airport, you will receive step-by-step directions in the app for meeting your driver. You can also refer to the map(s) in the app for a general idea of where your terminal’s pickup area is. The exact location of the pickup zone depends on several factors, including your arrival gate/terminal, arrival time, airport regulations, construction, and where you are when you request a ride.
If you want to schedule an Uber ride in advance, you can use Uber Reserve to request a ride from Gatwick Airport anywhere from 2 hours to 90 days ahead of time. Uber Pet is also available with Uber Reserve rides. Reserving in advance is the best way to ensure that you'll have a ride to the airport.
Uber offers various ride options from Gatwick Airport, including UberX and UberXL, with luggage capacity varying by ride type. For example, an UberX ride can usually hold 2 suitcases, while an UberXL ride can hold 3 suitcases. However, luggage space is not guaranteed and depends on the number of passengers and the type of vehicle.
In addition to ride-sharing services, Uber also offers car rental options at Gatwick Airport. You can check the Uber app to see if car rentals are available and complete your reservation through the app.
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Uber driver concerns
Uber drivers at Gatwick Airport have been the subject of several concerns and controversies. One of the primary issues is the allegation that Uber drivers are violating licensing rules and regulations. Taxi drivers associated with Airport Cars Gatwick, the airport's official taxi partner, have claimed that Uber drivers licensed in London are flouting rules regarding passenger pick-ups. They argue that Uber drivers treat the terminal like a taxi rank, waiting around for fares, instead of only arriving at the terminal for pre-booked rides. This has led to concerns about local drivers losing business and their livelihoods being impacted.
In response to these allegations, Gatwick Airport and Crawley Borough Council have received calls to take action and enforce taxi licensing rules. The council's licensing committee investigated the matter and received legal advice, ultimately rejecting the complaint. They found no evidence of wrongdoing and concluded that Uber was not operating in Crawley. However, taxi drivers and unions continued to express dissatisfaction with the council's lack of enforcement and the impact of Uber on their business.
Another concern specific to Uber drivers at Gatwick Airport is the issue of luggage capacity and car seats. While Uber offers different ride options, such as UberX and UberXL, with varying luggage capacities, space is not guaranteed and depends on the number of passengers and the vehicle type. This may result in challenges for passengers with multiple suitcases or those travelling with children who require car seats. Although riders can confirm luggage capacity with their driver through the app, it is not mandatory for Uber drivers to provide car seats, and riders may need to provide their own.
Furthermore, there have been concerns regarding the presence of pets in Uber rides to and from Gatwick Airport. While service animals are permitted and cannot be refused by drivers, the presence of pets is subject to the driver's discretion. Uber recommends selecting the Uber Pet option for rides with pets, but this may not always be available or preferred by drivers. This can create uncertainty for passengers travelling with pets and potentially impact their experience.
Lastly, there is the issue of multiple stops during rides to Gatwick Airport. While Uber allows passengers to request multiple stops, it is up to the driver's discretion to accept or deny these requests. This may pose challenges for passengers who need to make multiple pickups or drop-offs along their route, especially if they are travelling with a group.
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Frequently asked questions
Yes, you can request an Uber ride from Gatwick Airport (LGW).
You can request a ride on demand from Gatwick Airport in the Uber app. You can also schedule a ride in advance. Once you've landed at the airport, request a ride and you'll receive step-by-step directions in the app for meeting your driver.
The Uber pick-up zone at Gatwick Airport is in the New Gatwick Car Park on Beehive Ring Road (RH6 0PB). After receiving a ride request, Uber drivers can pick up passengers from designated spots in the short-stay car parks of the North or South terminals.
