Ruth Haines
I-Pass is an electronic toll collection system used by the Illinois State Toll Highway Authority (ISTHA) on its toll highways. It uses the same transponder as the E-ZPass system used in the Northeastern US, the Chicago Skyway, and the Indiana Toll Road. I-Pass transponders can be used at all toll plazas, including those located on entrance and exit ramps. While there are several ways to obtain an I-Pass, including online, over the phone, or in person, it is unclear whether it can be obtained at an airport.
| Characteristics | Values |
|---|---|
| How to get an Illinois I-Pass | Online, over the phone, or in person |
| Phone number | 800-UC-IPASS (800-824-7277) |
| Website | www.illinoistollway.com |
| In-person locations | Jewel-Osco, Road Ranger stores, I-PASS Customer Service Centers |
| Cost | $30 for the first transponder |
| Accepted in | Illinois, Delaware, Florida, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Virginia, West Virginia |
| Accepted at | All toll plazas, including those located on entrance and exit ramps |
| Use cases | Cannot be used for airport parking |
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What You'll Learn
Where to buy an Illinois I-Pass
There are several ways to purchase an Illinois I-Pass, including online, over the phone, or in person.
To buy an I-Pass online, you can visit the Illinois Tollway website at illinoistollway.com and click on the “Get I-Pass” option to access the I-Pass information page. From there, you can create an account, enter your personal information, and specify the number of transponders you need. You can also register multiple vehicles to a single I-Pass account, allowing you to buy just one transponder and move it between vehicles. After completing the online application, you can choose to pay by card or send a check to the provided address.
If you prefer to order over the phone, you can call (800)-824-7277 to order an I-Pass transponder. New customers will need to call 1-800-926-6500 to register their vehicle information and activate their account.
For in-person purchases, you can visit several locations. I-Pass is available at Illinois Tollway Customer Service Centers, mostly located in Oases rest stops. You can also find I-Pass at select Jewel-Osco and RoadRanger stores, although a retail service fee will be charged at these locations.
By signing up for an I-Pass, you can enjoy the convenience of paying tolls quickly and easily, saving time and avoiding the hassle of counting coins or remembering to pay tolls online.
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How to use an Illinois I-Pass
An Illinois I-PASS is a transponder device that allows for quick and easy payment of tolls when driving on the Illinois Tollway. It can also be used in 19 states and with over 35 tolling agencies, including the Chicago Skyway and the Indiana Toll Road.
How to Get an Illinois I-Pass
- Go to the Illinois Tollway website and fill out the I-PASS application form with your personal information and the details of the vehicles you'll be registering.
- Provide payment information, such as a debit/credit card or check information.
- After submitting the application, you should receive your I-PASS transponder in the mail within a couple of weeks.
- Mount the I-PASS transponder to your vehicle's windshield, ensuring it is secure and does not obstruct your view.
- Ensure your I-PASS account is active and has sufficient funds.
- When approaching a toll booth, stay in the designated I-PASS lane, typically marked with an overhead sign.
- Drive through the toll lane at the posted speed limit. The toll will be automatically deducted from your I-PASS account as you pass through.
- You can use your I-PASS transponder in a rental vehicle by adding the rental plate and the rental period to your I-PASS account before your trip.
Benefits of Using an Illinois I-Pass
- Save Money: I-PASS customers enjoy 50% off Illinois Tollway tolls.
- Avoid Fines and Fees: Account alerts keep you informed about low balances and out-of-date credit cards, ensuring you never pay more than your tolls.
- EZ Travel: Compatible with E-ZPass systems, allowing for seamless travel across multiple states without worrying about toll payments.
Please note that while I-PASS provides convenience and savings, it is essential to keep your account information up to date and manage your toll payments responsibly.
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Benefits of an Illinois I-Pass
Illinois I-Pass offers a convenient, reliable, and less expensive travel experience. It is the only way to travel on the Illinois Tollway and is now accepted in 19 states and within more than 35 tolling agencies. Here are some benefits of having an Illinois I-Pass:
Save Money
I-Pass & E-ZPass customers enjoy a 50% discount on Illinois Tollway tolls.
Avoid Fines and Fees
With I-Pass, you never have to worry about paying fines and fees. Account alerts keep you updated, notifying you of out-of-date credit cards and low account balances to ensure you only pay for the tolls.
E-Z Travel Across the Country
The I-Pass is part of the E-ZPass IAG consortium, which means it can be used anywhere E-ZPass is accepted, including the Chicago Skyway, the Indiana Toll Road, and in 17 other states.
Convenience and Flexibility
The I-Pass offers flexibility for customers. It can be used in rental vehicles, and you can easily add rental details to your account. Additionally, I-Pass Sticker Tags are available for free at Illinois Tollway Customer Service Centers or online, providing a convenient option for your windshield.
Easy Account Management
With an I-Pass account, you can manage everything in one place, including your personal information, payment details, I-Pass, and vehicles. The account also provides helpful alerts to keep you informed about your payment methods and balances.
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Illinois I-Pass costs
The Illinois I-Pass transponder makes paying tolls quick and easy, saving you money and time spent counting coins. It is the only way to travel on the Illinois Tollway.
The I-Pass can be used in a rental vehicle, and it is accepted in 19 states and within more than 35 tolling agencies. As a member of the E-ZPass IAG consortium, it can be used in all the states that are part of the consortium, including on the Indiana Toll Road and the Chicago Skyway.
There are multiple ways to apply for an I-Pass, including online, over the phone, or in person. To apply online, sign up for an account at www.illinoistollway.com, fill out an online application, and order your I-Pass. To order over the phone, call (800)-824-7277. To pick up an I-Pass in person, visit your local Jewel-Osco or select Road Ranger locations. You can also visit an I-Pass Customer Service Center, mostly located in Oases rest stops, to fill out an application and speak to a representative.
There is no charge for I-Pass Sticker Tags, and no deposit is required for those obtained at an Illinois Tollway Customer Service Center or ordered online. However, a retail service fee is required at Jewel-Osco and RoadRanger stores. The $10 transponder deposit will be transferred into the customer's prepaid toll account balance once a new I-Pass Sticker Tag is registered to the account.
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Illinois I-Pass customer service
Illinois I-Pass is an electronic toll collection system used by the Illinois State Toll Highway Authority (ISTHA) on its toll highways. It was launched on November 18, 1993, with the opening of the Interstate 355 (Veterans Memorial Tollway). The I-Pass transponder can be used at all toll plazas, including those located on entrance and exit ramps.
The Illinois I-Pass customer service offers several ways to assist users. Here are some of the ways to get in touch with them and the services they provide:
Phone Services
The Illinois Tollway provides a 24/7 automated phone service by calling 800-UC-IPASS (800-824-7277). This service allows users to get an account application, open a new account, order an I-Pass transponder, or activate their transponder. To speak to a customer service representative, users can call during the weekday business hours from 7 a.m. to 5 p.m.
Online Services
The Illinois Tollway website (www.illinoistollway.com) offers a convenient way to manage I-Pass accounts. Users can create an account, order an I-Pass, register multiple vehicles to a single I-Pass account, and manage their personal and payment information. The website also provides various resources, such as FAQs, user manuals, and application forms.
In-Person Services
I-Pass Customer Service Centers, mostly located in Oases rest stops, allow users to speak directly with a representative. Here, users can fill out an I-Pass application form and receive assistance with their queries. Additionally, I-Pass transponders and sticker tags can be obtained in person at select Jewel-Osco and Road Ranger stores, providing a convenient option for those who prefer a retail experience.
Mail Services
Illinois Tollway also provides services through the mail. Customers can receive letters regarding the extension of transponder deadlines and other important communications. It is essential to ensure that the Illinois Tollway has the customer's current mailing address to receive timely updates and information.
The Illinois I-Pass customer service provides a range of options to cater to different user preferences and ensure a smooth and efficient experience for travellers utilizing the tollways in Illinois and beyond.
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Frequently asked questions
No, you cannot get an Illinois I-Pass at the airport. You can get one in person at an I-PASS Customer Service Center, or at select Jewel-Osco or Road Ranger locations.
I-PASS Customer Service Centers are mostly located in Oases rest stops.
No, you can also get an I-PASS online or over the phone.
Call 800-UC-IPASS (800-824-7277) to get an I-PASS over the phone.
I-PASS is an electronic toll collection system used on toll highways in Illinois.
