Ruth Haines
Dublin Airport is a bustling hub, offering a seamless travel experience with live flight updates, efficient security checks, and assistance for passengers with special needs. The airport provides essential travel information, from check-in and bag drop to duty-free shopping and dining options. Dublin Airport also caters to those travelling with pets, offering a Pet Relief Room in Terminal 2 and a live animal screening facility. Passengers with mobility issues or hidden disabilities can avail of assistance, and the airport boasts two purpose-built sensory rooms to aid passengers who feel overwhelmed. With a focus on accessibility, Dublin Airport ensures a smooth journey for all.
| Characteristics | Values |
|---|---|
| Live flight status and tracking | Available on the website |
| Check-in | Online check-in available |
| Security | Security screening and tips to breeze through security |
| Passenger information | Information for passengers with mobility issues or hidden disabilities, travelling with children and pets, and lost luggage |
| Facilities | Two PRM changing places, one Pet Relief Room, and two purpose-built sensory rooms |
| Fast Track | Available for booking |
| Important Flyer Initiative | Available for passengers with Autism/ASD |
| Food and beverage | Cafés and bars available |
| Duty-free shopping | Available with extra savings through DUB Rewards |
| Live animal screening | Re-introduced as of January 30, 2024 |
| App | New "travel-changer" app launched in May 2025 |
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What You'll Learn
Check-in and bag drop
Dublin Airport recommends that passengers check with their airline before their day of travel to get up-to-date advice on check-in and bag drop opening times. Check-in desks in Terminal 1 are located on the first floor, while those in Terminal 2 are on the ground floor.
Passengers should have their boarding pass ready for security, but the passport is checked at the departure gate during boarding. Liquids, gels, and pastes must be separated into a single clear plastic bag, with each container no larger than 100ml.
Luggage should be placed in the Bag Drop area with wheels facing upwards. Oversized baggage must be brought to the Oversize Baggage Area in the departures hall of both terminals. Passengers who have checked in online must still go through the standard security screening procedure.
Passengers should allow plenty of time for security screening. They can refer to the flight information screens located after security screening in the shopping and boarding areas to find their flight departure time, boarding time, and gate number.
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Security and boarding
Dublin Airport advises passengers to arrive at their terminal 2 hours before departure time for short-haul flights and 3 hours before long-haul flights. If you are checking bags or travelling in a group, you should allow more time. You can check the security queue times on the airport's website, WhatsApp and Facebook Messenger, or via the Dublin Airport App. These queue times are not fully real-time but represent the median queue time from the previous 15 minutes.
At the security checkpoint, have your boarding pass ready, but you don't need your passport at this stage—passports are checked at the departure gate during boarding. All hand baggage will be X-rayed, so it's best to check the list of prohibited items and guidelines for liquids before arriving at the airport. Liquids, gels, and pastes should be in a single, clear 1-litre plastic bag, with each container no larger than 100ml. Place all old tags and labels from your luggage, and tag your bag correctly with the barcode facing upwards.
Passengers can also check in their luggage at the check-in area, either with an airline customer bag drop desk or at the self-service bag drop kiosks. Some airlines offer self-service check-in kiosks and internet check-in technologies for early check-in, seat selection, and issuing boarding passes.
Photography or camera film can be brought through security. If you don't want them to be screened using X-ray/EDS (Explosives Detection System) units, they must be hand-searched and sampled using ETD (Explosive Trace Detection). If the film is within a camera, it must be removed and placed in a film canister for hand search and ETD sampling or X-ray/EDS screening. The film should be fully wound into the cartridge before removal from the camera. Passengers are advised that the airport cannot be held responsible if films become corrupted.
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Facilities for passengers with disabilities
Dublin Airport provides various facilities to assist passengers with disabilities or reduced mobility. It is recommended that passengers with reduced mobility contact their airline, travel agent, or tour operator in advance, as safety regulations may affect their travel requirements.
Passengers with disabilities can avail of accessible parking, with over 90 spaces designated for disabled parking permit holders located in the two main Short-Term Car Parks, and five spaces in each zone of the Express Red Car Park. Reduced Mobility Parking (PRM) areas offer preferential parking rates.
For those requiring mobility assistance, Dublin Airport offers a range of support, including wheelchair assistance, Meet and Assist, the HD Sunflower Lanyard program, and assistance with boarding the aircraft. This assistance can be arranged through the airline, travel agent, tour operator, or the PRM Assist mobile app. It is essential to book assistance at least 48 hours in advance to receive the appropriate service and ensure priority.
The airport also provides accessible toilet facilities for wheelchair users and their assistance providers. Additionally, there are two PRM changing places, one in Terminal 1 before Security Screening and the other in Terminal 2 after Security Screening, both equipped with overhead hoists.
Dublin Airport offers a Platinum Services package for passengers with disabilities who wish to avoid the airport rush. This service provides a private transfer to a suite where passengers can relax before being transported directly to their aircraft. A more affordable option is the Fast Track Service, which allows passengers to skip the crowds and offers dedicated check-in and complimentary refreshments.
The airport also features a purpose-built sensory room to accommodate passengers with autism, dementia, cognitive impairment, or other special needs. This space is located after security screening and is designed to provide a calming environment for those who may feel overwhelmed by the airport surroundings.
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Lounges and fast-track
Dublin Airport has six airport lounges, four of which allow you to pay for entry regardless of your airline, status, or class of travel. These lounges are designed to add a touch of luxury to your travel experience, providing a quiet place to work or rest before your flight.
The T1 Lounge offers a peaceful environment with complimentary drinks (2 per person), snacks, digital newspapers, and magazines accessible through the press reader app. The lounge is air-conditioned and has comfortable seating. It also features a dedicated Business Centre with computer access and free Wi-Fi. The T1 Lounge is located between the Security lanes on the second floor and is accessible by lift or stairs. Access to this lounge is priced from €26-€40 per person, depending on whether you book online or pay at reception.
The Liffey Lounge embraces the same ethos of comfort and convenience as the T1 Lounge, offering similar amenities, including two complimentary drinks, snacks, digital newspapers, and magazines. The Liffey Lounge is air-conditioned and provides a pleasant environment to relax or work before your flight. It is located between Terminal 1 and 2, on Level 1, and is accessible by lift or escalator. Access to this lounge is priced from €26-€35 per person.
The 51st&Green Lounge is priced from €39 per person online and €50 per person at the reception. This lounge offers panoramic runway views, luxurious seating, and exceptional drinks.
The Martello Lounge is priced from €35 per person online and €46 per person at the reception.
You can also access these lounges for free if you have a membership with Priority Pass, DragonPass, or Airport Club Blue. Some credit cards or travel-focused programs may also include complimentary lounge access as part of their benefits.
Dublin Airport also offers a Fast Track service for departures, allowing you to breeze through security and avoid the crowds. You can book Fast Track online, at a kiosk in departures, or by tapping your card at the entrance.
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Live flight status and updates
Dublin Airport offers live flight status and updates on its website and through its "travel-changer" mobile app. The website provides live flight departure and arrival times, as well as real-time updates on departures, boarding gates, and any changes. It also features an interactive map to help passengers find their way to boarding gates, lounges, shops, and more.
While Dublin Airport strives to provide the most up-to-date information, it cannot guarantee 100% accuracy as flight information is provided by the airlines themselves, who may make changes. Therefore, passengers are advised to contact their airline directly for the most current details.
In addition to the official sources, there are third-party flight trackers like Flightradar24, which offer real-time flight tracking on an interactive map. This includes up-to-date flight statuses and airport information.
Dublin Airport also provides information on its website about pre-clearance, passport checks, and making connections for stopovers. It is recommended to book early to secure your space, especially as security queues can sometimes be lengthy.
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Frequently asked questions
Pre-booking is recommended to avoid longer wait times and potential disruptions.
There are two PRM changing places, one in each terminal. Terminal 1's changing place is located before Security Screening in the arrivals hall, and Terminal 2's is located after Security Screening in the shopping area. Both are equipped with overhead hoists. Additionally, passengers can use their own wheelchairs, but it is advised to check wheelchair specifications with your airline before travelling.
Dublin Airport offers the Important Flyer Initiative, which provides passengers with a lanyard/wristband to facilitate smoother processing at security screening and immigration areas. Applications should be made via the website at least 14 days before travel, along with confirmation of an Autism or ASD diagnosis.
Dublin Airport provides a live flight status tracker on its website, allowing passengers to stay informed about arrivals, departures, and delays.
