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Global Entry is a program by U.S. Customs and Border Protection (CBP) that allows expedited clearance for pre-approved, low-risk travellers upon arrival in the United States. Members enter through automatic kiosks at select airports, including Philadelphia International Airport (PHL). The Global Entry interview is typically a straightforward process, lasting around 15 minutes. During the interview, a CBP officer will verify your identity and cross-check the information on your application, ask you questions about your travel history and, in some cases, your criminal background, capture your fingerprints, and provide instructions on how to use the kiosks. If you are arriving on an international flight into Philadelphia International Airport, you can complete your Global Entry interview upon arrival without a scheduled appointment.
| Characteristics | Values |
|---|---|
| Location | Philadelphia International Airport (PHL) |
| Availability | No walk-ins; next available appointment in 365 days |
| Enrollment Center | Located in Terminal A-West on the 3rd Floor |
| Parking | Short-term parking available |
| Enrollment on Arrival | Available for conditionally approved applicants arriving on international flights |
| Documents | Passport, driver's license, permanent resident card, evidence of residency |
| Interview Process | Identity verification, application review, fingerprinting, photo capture, travel history and criminal background questions |
| Duration | Approximately 15 minutes |
| Approval | May take up to a month; membership card mailed within a few weeks |
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What You'll Learn
Global Entry interview process at PHL airport
The Global Entry program by U.S. Customs and Border Protection (CBP) allows expedited clearance for pre-approved, low-risk travellers arriving in the United States. Members enter through automatic kiosks at select airports, including Philadelphia (PHL), making international travel faster and more convenient.
Scheduling an interview
To apply for Global Entry, you must first complete the online application. Once CBP reviews your application, you will be contacted to schedule an interview at one of the Global Entry Enrollment Centres. The Global Entry calendar opens with new availability on the first of every month. However, due to high demand, appointments at Philadelphia International Airport may not be available for several weeks or even months.
Interview location
The Global Entry interview location at Philadelphia International Airport is in Terminal A-West on the 3rd Floor. It is easily accessible for residents of Philadelphia and surrounding areas, as well as those from nearby cities like New York City, Baltimore, and Washington D.C.
Interview process
The Global Entry interview is typically a straightforward process, lasting around 15 minutes. During the interview, a CBP officer will verify your identity by checking your passport and driver's license, cross-reference the information on your application, ask about your travel history, and in some cases, your criminal background. They will also capture your fingerprints and provide instructions on how to use the Global Entry kiosks at the airport.
Approval and membership
If your interview is successful, you will receive approval for Global Entry, and your membership card will be mailed to you within a few weeks. With your Global Entry membership, you can enjoy expedited customs and immigration clearance when travelling internationally.
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Documents required for the interview
The Global Entry program by U.S. Customs and Border Protection (CBP) allows pre-approved, low-risk travellers to clear customs faster upon arrival in the United States. The Philadelphia (PHL) Airport Global Entry enrollment centre participates in the Enrollment on Arrival (EoA) program, which allows conditionally approved Global Entry applicants to complete their interview without a scheduled appointment when arriving on an international flight into Philadelphia International Airport.
- A valid passport. If you use more than one passport, bring them all to the interview so that the information can be added to your file.
- Another form of identification, such as a driver's license or ID card.
- If you are a lawful permanent resident, you must present your permanent resident card.
- Documents providing evidence of residency, such as a driver's license (if the address is current), a mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
Before your interview, it is recommended that you review your application to ensure that all the information is accurate and up-to-date. You should also double-check your email confirmation to ensure that no further documentation is required for your specific case.
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Location of the interview at PHL airport
The Philadelphia (PHL) Airport Global Entry enrollment center offers interviews for the Global Entry program, a U.S. Customs and Border Protection (CBP) initiative. The program allows expedited clearance for pre-approved, low-risk travellers upon arrival in the United States.
The Global Entry interview is typically a straightforward process, lasting around 15 minutes. During the interview, a CBP officer will verify your identity, cross-check your application information, ask about your travel history, capture your fingerprints, and provide kiosk usage instructions.
The Philadelphia (PHL) Airport Global Entry enrollment center is located in the federal inspection area of Customs Arrivals in Terminal A-West on the 3rd Floor. It is a convenient location for residents of Philadelphia and surrounding areas, as well as those in nearby cities like New York City, Baltimore, and Washington D.C.
If you are arriving on an international flight into Philadelphia International Airport, you can complete your Global Entry interview upon arrival without a prior appointment. Follow the signs for "Global Entry Upon Arrival" in the International Arrivals Terminal. This option is only available for travellers arriving on international flights into Philadelphia Airport.
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Parking availability for the interview
If you're driving to your Global Entry interview at Philadelphia International Airport (PHL), you'll want to park in Garage A Short Term parking. This garage offers covered parking to shield your vehicle from the elements. Park as close to the west corner as you can, as the Global Entry office is located on Level 3 of Terminal A-West. From the garage, take the elevator in the westernmost corner up to Level 3.
Currently, it is not possible to reserve a parking spot at Philadelphia Airport. Parking in Garage A costs $7.00 for the first hour, and you'll likely need around an hour for your interview. Check the Philadelphia Parking website for the most up-to-date information and pricing, and to check live parking spot availability.
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Enrollment on Arrival (EoA)
When landing in an international terminal, follow the signage to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance due to a disability, inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview.
To complete the interview via EoA, you must have certain documents with you, including a valid passport, and documents providing evidence of residency, such as a driver's license, mortgage statement, rental payment statement, or utility bill. A permanent resident card is also required if applicable.
The Global Entry interview typically lasts around 15 minutes. During the interview, a CBP officer will verify your identity, cross-check your application information, ask about your travel history, and, in some cases, your criminal background. They will also capture your fingerprints and provide instructions on how to use the Global Entry kiosks at the airport.
The Philadelphia (PHL) Airport Global Entry enrollment centre participates in EoA. If you are arriving on an international flight into Philadelphia International Airport, you can complete your Global Entry interview upon arrival without a scheduled appointment.
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Frequently asked questions
Yes, Philadelphia (PHL) Airport has a Global Entry enrollment center where you can complete your interview.
You can schedule an in-person interview appointment at Philadelphia International Airport after you have been conditionally approved for the Global Entry program.
Appointments become available due to cancellations and reschedules, so keep checking the website. Alternatively, you can sign up for a notification service that will alert you when an earlier appointment becomes available.
You will need to bring a valid passport and documents that provide evidence of residency, such as a driver's license, a mortgage statement, or a utility bill.
A Customs and Border Protection (CBP) officer will verify your identity, cross-check your application information, ask about your travel history, capture your fingerprints, and provide instructions on how to use the Global Entry kiosks.
