Owais Crawford
Air Europa offers a variety of check-in options for its passengers. You can check in online, via the Air Europa app, or at the airport check-in counters. Online check-in opens 48 hours before departure for most destinations and 24 hours before departure for flights to the USA. Passengers with special requirements, such as unaccompanied minors, passengers travelling with animals, or those with connecting flights, must check in at the airport. For intercontinental flights, passengers should be at the gate 60 minutes prior to departure, while for domestic and European flights, the recommended time is 45 minutes. Air Europa also offers a Priority Boarding service for a fee, which includes perks like avoiding queues during check-in and boarding.
| Characteristics | Values |
|---|---|
| Online check-in | Available for most flights operated by Air Europa |
| Check-in deadline | 48 hours before departure for flights outside the USA, 24 hours for flights to the USA |
| Boarding gate arrival | 45 minutes before departure for domestic and European flights, 60 minutes for intercontinental flights |
| Check-in options | Online, mobile, check-in counter |
| Boarding pass options | Print, mobile, iOS and Android applications |
| Check-in for unaccompanied minors | Only available at the airport check-in desks |
| Check-in for special requirements | Only available at the airport counters |
| Check-in for connecting flights | Only available in the last 48 hours before the final flight |
| Priority Boarding service | Available for a fee |
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Online check-in
Air Europa offers an online check-in service for most flights operated by the airline. The online check-in deadline is between 48 hours and 1 hour before departure for all flights except those to and from the US, which have a deadline of between 24 hours and 1 hour.
To check in online, you must enter the booking reference or ticket number and the first surname of the passenger. If this surname has four or fewer letters, the second surname must be added. You can also check in other passengers on the same reservation. During online check-in, you can select your preferred seat for a price or get one assigned for free. Once check-in is complete, you can obtain your boarding pass by printing it, sending it to your mobile, or saving it in iOS and Android applications such as Passbook and Wallet. You can also use the Air Europa app to check in and show your barcode at the airport.
Passengers with special requirements, unaccompanied minors, and passengers travelling with animals in the cabin must check in at the airport counters. If you have checked in online but need to check luggage, you must go to the check-in desk well in advance. Passengers should be at the boarding gate 45 minutes before departure for domestic and European flights, and 60 minutes for intercontinental flights.
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Mobile check-in
Air Europa offers a mobile check-in service through its website or mobile application. This service allows passengers to check in and obtain their boarding passes remotely, avoiding check-in lines and enabling them to proceed directly to security control and the boarding gate. It is important to note that online check-in is not available for unaccompanied minors, and they must obtain their boarding cards at the airport check-in desks.
To use the mobile check-in service, passengers need to visit the Air Europa website or download the mobile app. They will be required to enter their booking reference or ticket number, as well as their surname. The booking reference is a combination of letters and numbers associated with the booking, while the ticket number contains 13 digits. After completing the check-in process, passengers can download their boarding pass or simply show the barcode on their mobile device at the airport.
It is recommended to check the allowed check-in period for your flight, as online check-in may only be available within a specific timeframe before departure. For intercontinental flights, passengers should be at the gate 60 minutes prior to departure, while for domestic and European flights, the recommended time is 45 minutes. Additionally, passengers with checked luggage are advised to arrive at the airport check-in counter well in advance.
The mobile check-in service is not available for passengers with special requirements, such as those carrying animals in the cabin or with connecting flights with less than 48 hours between departures. In such cases, check-in must be completed at the airport counters. Passengers travelling in Business Class or SkyTeam ELITE PLUS members who have indicated their Suma card or SkyTeam loyalty programme during the booking or check-in process will receive a VIP logo on their boarding pass.
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Check-in deadlines
Air Europa offers online check-in for most flights operated by the airline. Check-in deadlines vary depending on the type of flight and the airport.
For intercontinental flights, passengers should be at the gate 60 minutes prior to departure. For domestic and European flights, passengers should be at the gate 45 minutes prior to departure.
Different check-in deadlines are established for passengers with special needs. For online check-in, you must enter the booking reference or ticket number and the first surname of the passenger. If the passenger's surname has four or fewer letters, the second surname must be added for identification.
If you have checked in online, you can go directly to security control and then to the boarding gate, unless your resident status or documentation needs to be checked at the airport. If you need to check luggage, you will need to go to the airport check-in counter in advance.
Check-in for flights to the United States is only available 24 hours in advance. In the case of a connecting flight, check-in will only be available when there are less than 48 hours remaining until the last flight.
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Check-in counters
Air Europa offers several options for check-in. Passengers can check in at the airport check-in counters, online, or via the Air Europa mobile app.
Airport Check-in Counters
Passengers can check in at the airport check-in counters. This is the only option for passengers with special requirements, unaccompanied minors, those travelling with animals in the cabin, or those on flights operated by other airlines. Passengers with resident status requiring verification will also need to check in at the airport. For intercontinental flights, passengers should be at the gate 60 minutes prior to departure, and for domestic and European flights, 45 minutes prior.
Online Check-in
Passengers can also check in online via the Air Europa website or mobile app. This option is available 48 hours before departure for most flights operated by Air Europa (24 hours for flights to the USA). Passengers can obtain their boarding pass by printing it, sending it to their mobile phone, or saving it on iOS and Android applications. After checking in online, passengers can proceed directly to security control and then to the boarding gate. However, passengers who need to check luggage will need to go to the airport check-in counter in advance.
Priority Boarding
Air Europa also offers a Priority Boarding service for a fee, which allows passengers to avoid queues during check-in and boarding. This service includes checking luggage at the Business Class counters or specific counters at the Madrid airport.
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Priority boarding
Air Europa offers a Priority Boarding service that allows passengers to avoid queues when checking in and boarding. This service can be purchased on the Air Europa website, at their sales offices in airports, or by calling Customer Service. The service fee starts at €10 or the equivalent in other currencies. On journeys with multiple legs, the fee must be paid for each flight. It is not possible to purchase this service for code-share flights not operated by Air Europa.
Passengers with an Air Europa SUMA Silver, Gold, or Platinum card, as well as Business Class passengers, already have access to priority boarding at no additional cost. Unaccompanied minors and passengers with reduced mobility also have priority when boarding but cannot purchase the service.
It is important to note that the online check-in service is not available for unaccompanied minors. For passengers with special requirements, check-in must be done at the airport counters. Passengers are advised to be at the boarding gate 45 minutes before departure for domestic flights and 60 minutes for international flights.
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Frequently asked questions
Yes, you can check in at the airport with Air Europa. You can check in at the check-in counter, or you can check in online or via the Air Europa app for most flights operated by Air Europa.
For intercontinental flights, passengers should be at the gate 60 minutes prior to departure. For domestic and European flights, passengers should be at the gate 45 minutes prior to departure.
Yes, you can check in online for your Air Europa flight. You can do this through the Air Europa website or mobile app. You can check in online 48 hours before departure for most flights, and 24 hours before departure for flights to the USA.
Checking in online allows you to avoid the check-in lines and board the aircraft first. You can also choose your seat during online check-in, either selecting a preferred seat for a price or getting one assigned to you for free.
To check in at the airport with Air Europa, you will need your booking reference or ticket number, and the first surname of the passenger. If this surname has 4 letters or fewer, the second surname must also be provided.
