Owais Crawford
If you're travelling through Montreal Airport, you may be wondering whether you can carry duty-free items with you. The answer is yes, but there are some important conditions to be aware of. Firstly, to make a purchase at the duty-free store, you must be taking an international flight directly from Montreal to another country. Additionally, duty-free liquids, aerosols, and gels must be properly sealed in official security bags and accompanied by an itemized receipt to be accepted. These items may be inspected and resealed by screening officers and are subject to surrender if they do not meet security requirements. It's also important to note that duty-free allowances vary by jurisdiction, so it's recommended to check with staff or the local Customs Authority before travelling.
| Characteristics | Values |
|---|---|
| Who can make purchases | Individuals taking a flight directly from Montreal to another country |
| Who can use the 'Click & Collect' service | Individuals flying to an international destination and in possession of a valid boarding card |
| Collection points | Two collection points: one in the International Duty-Free Store and the second at the Transborder Duty-Free store after clearing customs |
| Collection time | Any time of day or night, as the airport stores are open to serve customers on all departing flights |
| Duty-free liquids, aerosols, and gels | Accepted by the Canadian Air Transport Security Authority if properly sealed in official security bags and accompanied by an itemized receipt |
| Screening | Screening officers may open and reseal security bags for inspection. Surrender of duty-free purchases may be required if the bag or product does not pass security screening, if an official security bag is not used, if the clerk improperly packages purchases, if the bag is opened after purchase and before screening, or if more than 48 hours have passed since the purchase |
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What You'll Learn
Confiscation of duty-free items by TSA
While it is unclear whether or not you can carry duty-free items through Montreal Airport, it is important to understand what happens when the Transportation Security Administration (TSA) confiscates items.
Firstly, it is important to note that the TSA does not actually confiscate items. Instead, a TSA agent's job is to identify items prohibited from flying and inform travellers that these items cannot pass through security. Passengers carrying prohibited items are given a choice: they can put the item in a checked bag, hand it to a non-travelling companion, return it to their car, mail it to their home or final destination (if the airport has a mailing centre), or voluntarily surrender it to the TSA.
If a passenger chooses to surrender their item to the TSA, the item is saved and transferred to the state, which can then do with it as it pleases. These surrendered items are often sold at state surplus stores, such as GovDeals, where a wide range of confiscated items, from knives to electronics, can be purchased. Any profit made from the sale of these items goes to the U.S. Department of the Treasury to help pay off the U.S. national debt.
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Duty-free collection points
To make a purchase at Montreal Duty-Free, you must be taking a direct flight from Montreal to another country. The website offers a 'Click & Collect' service, allowing you to buy duty-free items online and collect them before you fly. There are two collection points: one in the International Duty-Free Store and another at the Transborder Duty-Free store after you clear customs. You must collect your duty-free items before departing Canada; otherwise, they cannot be collected upon your return.
Montreal Duty-Free offers exclusive deals and promotions on over 14,000 products, including fragrances, wine, and spirits. However, wine and spirits are restricted items only available to passengers over 18 years of age (21 years when travelling to the United States). You will need to confirm your age on the website and provide proof of age (using a valid passport or photo identification) upon collection.
It is important to note that duty-free allowances vary by jurisdiction, and customs regulations can change without notice. Therefore, passengers should familiarise themselves with the customs allowances for their destination countries and check with staff or the local Customs Authority before travelling.
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Customs regulations
If you are flying to an international destination, you can use the 'Click & Collect' service, but you must be in possession of a valid boarding card. You can also shop duty-free at the airport before your flight. There are two collection points: one in the International Duty-Free Store and a second collection point at the Transborder Duty-Free store after you have cleared customs.
Duty-free liquids, aerosols, and gels are accepted by the Canadian Air Transport Security Authority (CATSA), subject to screening. These must be properly sealed in official security bags and accompanied by an itemized receipt. Screening officers may open and reseal these bags for inspection. You may be asked to surrender your duty-free purchases if the bag or product does not pass security screening, the retailer did not use an official security bag, the clerk improperly packaged your purchases, you opened the bag after purchasing and before screening, or if more than 48 hours have passed since the purchase (official security bags are only valid for two calendar days).
Note that some travellers have reported that their duty-free purchases were confiscated by TSA upon their return.
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Carry-on allowance
The Canadian Air Transport Security Authority (CATSA) accepts duty-free liquids, aerosols, and gels provided they are properly sealed in official security bags and accompanied by an itemized receipt. These items do not count as part of your carry-on allowance. However, screening officers may open and reseal these security bags for inspection.
You may be asked to surrender your duty-free purchases if:
- The official security bag or product does not pass the required security screening.
- The retailer did not use an official security bag.
- The clerk improperly packaged your purchases or did not include an itemized receipt.
- You opened the bag yourself after purchasing and before screening.
- More than 48 hours have passed since you made the purchase (official security bags are only valid for two calendar days).
It is important to note that duty-free liquids, aerosols, and gels may be intercepted if you pass through pre-board screening at a connecting airport in another country or at multiple airports over a two-day period. Therefore, it is recommended to check that your security bag has the necessary security features, such as a checkmark and arrow in a circle with a red border.
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Faulty or damaged items
If you have purchased a product from the Montreal Duty-Free store and find that it is faulty or damaged due to a manufacturing defect within 30 days of purchase, you can request a refund or exchange. However, it is important to note that duty-free allowances vary by jurisdiction, and customs regulations can change without notice. Therefore, it is recommended to check with the staff or the local Customs Authority prior to travelling regarding the specific rules and regulations for faulty or damaged items.
When dealing with faulty or damaged items at the Montreal Duty-Free store, it is important to be aware of the store's policies and procedures. Firstly, ensure that you have the necessary documentation, such as a receipt and relevant travel documents, as these may be required for any necessary procedures. Secondly, familiarise yourself with the store's terms and conditions, which may outline specific protocols for handling faulty or damaged items.
In the case of a manufacturing defect, you may be entitled to a refund or exchange within the specified time frame. It is important to act promptly and contact the store as soon as possible to initiate the process. The store may have specific requirements or procedures for handling such situations, so it is advisable to review their policies carefully.
When dealing with faulty or damaged items, it is essential to be aware of your rights as a consumer. Depending on the circumstances, you may be protected by consumer protection laws or regulations that outline your entitlements and options for recourse. These laws can vary by jurisdiction, so it is important to seek accurate and up-to-date information specific to your situation.
Additionally, when travelling with duty-free items, it is important to consider the regulations of the countries you are visiting. Different countries may have varying rules and restrictions regarding faulty or damaged goods. Therefore, prior to your travel, ensure that you understand the customs allowances and any specific requirements or prohibitions related to faulty or damaged items for each country on your itinerary.
Overall, when dealing with faulty or damaged items at the Montreal Duty-Free store, it is crucial to act promptly, be aware of your rights, and stay informed about the relevant policies, regulations, and procedures. By taking these steps, you can effectively handle any issues that may arise and ensure a positive resolution.
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Frequently asked questions
You need to present a printed or electronic copy of your order receipt and the relevant travel documents correlating with the flight details nominated on your order form.
Due to customs regulations, orders not collected before departing Canada cannot be collected upon your return.
There are over 14,000 products in the total Montreal Duty-Free product range. If an ordered item becomes unavailable after it is ordered, you will be notified and offered substitutes or the opportunity to cancel your order.
Yes, the Canadian Air Transport Security Authority accepts duty-free liquids, aerosols, and gels that are properly sealed in official security bags and accompanied by an itemized receipt.
