Lois Larson
If you're planning a trip to Japan and want to use the Shinkansen, you may be wondering if you can buy tickets at Haneda Airport. The good news is that you can purchase Shinkansen tickets at the airport, specifically at the JR EAST Travel Service Center on the Arrivals level (2F) of the International Terminal. This center operates from 6:45 am to 6:30 pm, and you can buy tickets using cash or credit card. Additionally, you can exchange your Japan Rail Pass at this center, but note that it can only make same-day express train reservations. So, if you're looking to make Shinkansen seat reservations in advance, you may need to explore other options.
| Characteristics | Values |
|---|---|
| Can I buy Shinkansen tickets at Haneda Airport? | Yes, at the JR EAST Travel Service Center on the Arrivals level (2F) of the International Terminal. |
| Hours of Operation | 6:45 am to 6:30 pm. Closed during the year-end and New Year holidays. |
| Payment Methods | Cash or credit card. |
| Other Options | Keikyu train to Shinagawa Station. |
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What You'll Learn
Buying Shinkansen tickets at the Haneda JR Service Centre
When purchasing Shinkansen tickets at the Haneda JR Service Centre, you have the option to use either the ticketing machines or the JR ticket office. The ticketing machines accept both cash and credit cards, although certain types of tickets, such as round-trip and discount tickets, can only be purchased with a credit card. The machines have language selection options, making it convenient for international travellers.
To use the ticketing machine, start by selecting your preferred language. Next, press the "Ticket" button, followed by the fare button for your desired destination. If you are unsure about the fare, you can use the “Search by station name" option to find the correct amount. After finalising your selection, insert your payment method and collect your ticket. Remember to take your credit card and statement, if applicable.
Alternatively, you can purchase Shinkansen tickets at the JR ticket office within the Haneda JR Service Centre. The staff at the office will assist you in selecting the appropriate ticket and fare for your journey. They can also provide guidance on seat reservations and trip planning. It is worth noting that the JR ticket office may have varying operating hours, so checking their hours of operation before your visit is recommended.
In addition to purchasing Shinkansen tickets, the Haneda JR Service Centre also allows you to exchange your Japan Rail Pass. This pass offers significant savings on train travel within Japan and is available to foreign tourists visiting the country as "Temporary Visitors". You can acquire the pass before your trip and then exchange your Exchange Order for the actual Japan Rail Pass upon arrival at the Haneda JR Service Centre.
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Buying Shinkansen tickets at Shinagawa Station
When buying Shinkansen tickets at Shinagawa Station, you can either purchase them from a ticket machine or a ticket office. Ticket machines accept both cash and credit cards, although certain ticket types, such as round-trip and discount coupon tickets, can only be purchased with cash. The process involves selecting the language, pressing the "Ticket" button, choosing the fare for your destination, and inserting your payment. You can buy tickets at the JR East ticket office or the JR Central ticket office, which are both located near the Shinkansen gate.
If you are travelling from Haneda Airport to Osaka, you can take the Keikyu train line to Shinagawa Station and then transfer to the Shinkansen. It is recommended to purchase Shinkansen tickets upon arrival at Shinagawa Station, as airport delays may cause you to miss your scheduled train. Buying tickets at the station ensures flexibility and avoids the potential inconvenience of having to adjust your travel plans.
When purchasing Shinkansen tickets at Shinagawa Station, you can opt for reserved seating in the Green Car, which offers a comfortable journey with assigned seats. This can be particularly useful if you are travelling with luggage, as reserving luggage space may be required on certain trains. However, on late trains or during less crowded periods, there may be more flexibility regarding luggage policies.
Additionally, Shinagawa Station provides dining options, including bento box meals, allowing you to purchase food before boarding the Shinkansen. This can be convenient if you prefer to have a meal during your journey. Overall, buying Shinkansen tickets at Shinagawa Station offers a straightforward process, with multiple purchasing options available through ticket machines and offices, ensuring a smooth travel experience.
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Using the Keikyu train to Shinagawa
The Keikyu Line runs from Haneda Airport to Shinagawa Station. The Keikyu Line is not part of the Japan Rail network, so Japan Rail Passes are not accepted. Tickets can be purchased at the airport terminals from ticket machines or windows. The ticket machines have a language selection button and accept both cash and credit cards. The Keikyu Main Line limited express trains depart from Platform 1 at Keikyu Shinagawa Station and reach Haneda Airport's International Terminal in about 13 minutes, with through service on the Keikyu Airport Line from Keikyu Kamata Station. The journey from the airport to Shinagawa takes as little as 13 minutes but is more likely to take around 20 minutes. Services run regularly throughout the day, approximately every 10 minutes between the hours of 5:00 and 24:00/midnight.
To get to Shinagawa Station from Haneda Airport, follow these steps:
- Purchase a ticket for the Keikyu Line at the airport terminal.
- Go to the Keikyu Line platform at B1F.
- Board the Keikyu Main Line limited express train from Platform 1 at Keikyu Shinagawa Station.
- Disembark at Haneda Airport International Terminal Station after about 13 minutes.
- If your flight departs from Terminal 1 or 2, you have reached your destination. If your flight departs from Terminal 3, proceed to the next step.
- Transfer to the Keikyu Airport Line and ride one more stop to Haneda Airport Domestic Terminal Station, which serves Terminals 1 and 2.
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Buying tickets at the JR Central ticket office
Yes, you can buy Shinkansen tickets at Haneda Airport. Here is a step-by-step guide to buying tickets at the JR Central ticket office:
Firstly, find your way to the JR Central ticket office by using the exit, not the transfer gate to JR. Then, turn right to enter the JR station and follow the directions to the Shinkansen. You will pass the JR East ticket office, and if you continue down the corridor to the Shinkansen gate, you will find the JR Central ticket office.
At the JR Central ticket office, you can purchase your Shinkansen tickets in person. The JR Central ticket office sells various types of tickets, including reserved seat tickets and special discounted tickets. Make sure to bring your passport and any other required documentation, as you may need to present these when purchasing your ticket.
If you prefer to use a ticket machine, you can do so at Haneda Airport. Ticket machines at Haneda Airport accept both cash and credit cards, but certain types of tickets, such as round-trip and special passenger tickets, can only be purchased with cash. The ticket machines have language selection options, so you can choose English to navigate the ticket-buying process.
If you are unable to purchase your desired ticket from a ticket machine, you may need to visit the JR Central ticket office or a similar office, as certain tickets have limited availability through machines. For example, Special Discounted Tickets can typically only be purchased at a "green" ticket vending machine displaying the passport mark in the ticket reception station.
It is recommended to check the operating hours of the JR Central ticket office, as they may vary. Typically, JR Ticket Offices are open from 4:30 a.m. to 11:30 p.m. (Japan Standard Time), but this is dependent on the operating hours of the specific station.
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Buying tickets at the JR East ticket office
When arriving at Haneda Airport, you can purchase Shinkansen tickets at the JR East Travel Service Center. The office is located on the Arrivals level (2F) of the International Terminal and is open from 6:45 am to 6:30 pm. To find the office, follow the signs for the Monorail after leaving the baggage claim and customs area. The office is situated in the far left corner of the terminal, straight ahead as you exit.
At the JR East ticket office, you can exchange your Japan Rail Pass. This pass offers significant savings if you plan to use the Shinkansen extensively during your stay in Japan. The Japan Rail Pass is available for purchase by all foreign tourists visiting Japan as "Temporary Visitors," with options for 7, 14, or 21 days. Before your trip, you will receive an Exchange Order, which you must exchange for the actual pass within three months of the issue date. When exchanging your order at the JR East ticket office, remember to bring your passport, as it will be checked to ensure your eligibility for the pass.
In addition to the JR East Travel Service Center, Haneda Airport offers other options for purchasing tickets. Ticket machines are available, accepting both cash and credit cards. These machines provide instructions in multiple languages and allow you to select your destination and corresponding fare. You can use either cash or a credit card, depending on your preference. However, it's important to note that certain types of tickets, such as round-trip, special, and discount coupon tickets, cannot be purchased with a credit card.
If you encounter any issues with ticket purchases, such as accidentally purchasing the wrong ticket, you can seek assistance from staff members. Refunds for unused tickets within their valid period are available, although a small fee may apply. Additionally, if you have any questions or require consulting services, you can contact Keikyu (Keikyu Corporation) for assistance. They provide consulting services through simultaneous interpreters, ensuring effective communication.
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Frequently asked questions
Yes, you can buy Shinkansen tickets at the JR EAST Travel Service Center on the Arrivals level (2F) of the International Terminal at Haneda Airport. The office is open from 6:45 am to 6:30 pm.
You can purchase tickets at the airport using cash or a credit card.
Yes, you can exchange your Japan Rail Pass at the JR EAST Travel Service Center at Haneda Airport.
The ticket counters at Haneda Airport are open from 9:00 am to 5:00 pm. They are closed during the year-end and New Year holidays.
Yes, you can obtain a refund for the wrong ticket as long as it is within the ticket's valid period and has not been used. There is a fee for the refund, which is typically around 150 to 220 yen, depending on the ticket type.
