Roberta Aguirre
Orlando International Airport (MCO) is home to one of Dollar Rent A Car's 13 locations in Orlando, Florida. Dollar offers the convenience of picking up and dropping off your rental car at the airport, with the option to drop off the car at a different location. The company, now a subsidiary of The Hertz Corporation, aims to deliver the best customer service and facilitate the entire rental process. However, reviews of Dollar's services at Orlando Airport are mixed, with some customers reporting rude staff and hidden costs.
| Characteristics | Values |
|---|---|
| Location | Orlando International Airport (MCO) |
| Price | $8/day, $40 total |
| Car Options | Chevrolet Trax, Jeep Compass, Hyundai Santa Fe |
| Number of Passengers | 5 people |
| Mileage | Unlimited |
| Minimum Age to Rent | 25 |
| Required Documents | Full, valid, and original national driver's license held for a minimum of 2 years; International Driver's Permit if the license is not in a language used in the destination country; printout of the Booking Confirmation Voucher |
| Payment | Credit card with enough funds for a security deposit |
| Reviews | Mixed, with some positive comments about convenience, customer service, and value for money, and negative comments about staff attitude, hidden costs, and issues with the rental car |
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What You'll Learn
Pick-up and drop-off
Dollar Rent A Car has 13 locations across Orlando, including the airport, making it a convenient option for travellers. In addition to the airport, you can also pick up and drop off your rental car at the Crowne Plaza Hotel in downtown Orlando or the Lake Buena Vista Wyndham Resort. These locations offer easy access to the city's main attractions and provide flexibility for your travel plans.
To rent a car from Dollar, there are a few requirements to keep in mind. The minimum age to rent a vehicle in most countries is 25, and each driver must present a valid national driver's license held for a minimum of two years. An International Driver's Permit is recommended if your license is not in the local language. Additionally, you must provide a personal credit card valid in the country of pick-up for a security deposit, and present a printout of the booking confirmation voucher.
While Dollar Rent A Car can provide a seamless rental experience, some reviews highlight potential challenges. There have been reports of aggressive upselling and hidden costs, such as charges for a toll pass. It is advisable to be vigilant during the rental process, documenting the condition of the vehicle and any interactions with staff.
Overall, Dollar Rent A Car at Orlando International Airport offers a convenient pick-up and drop-off service, providing travellers with the freedom to explore Florida at their own pace.
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Dollar Rent a Car locations in Orlando
Dollar Rent A Car has multiple locations in Orlando, including Orlando International Airport (MCO). Compact rental cars are around 50% cheaper than other car types, with prices starting from $27/day. Intermediate vehicles (e.g. Toyota RAV4) are the most frequently booked type from Dollar in Orlando.
Dollar has 10 rental locations in Orlando, and you can use KAYAK's location map to find the best rental cars near you.
If you want to return your rental car to a different location, Dollar will charge a fee. However, you can inform the company 24 hours in advance if you need to change the return location. Only authorised drivers may operate a Dollar vehicle, and all permitted drivers must be at least 21 years old, present a valid driver's license and meet other rental company standards.
Reviews for Dollar in Orlando are mixed. One customer complained about long wait times of over an hour and poor signage at MCO. However, another reviewer found competitive pricing for a 12-passenger van, although they had issues with their reservation not being honoured.
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Rental requirements
Dollar Rent A Car offers a complimentary shuttle service to and from Orlando International Airport. The shuttle picks up and drops off customers at the terminals about every 10 minutes.
To rent a car from Dollar in Orlando, you must meet the following requirements:
- Age: You must meet the minimum age requirement, which is typically 21 years old in the United States, but may vary based on location and car class.
- Driver's License: A valid driver's license is required. The license must be in the renter's name and held for a minimum period, typically one year, as specified by the rental location. An international driver's license may be required for renters with a license issued outside their country of residence.
- Payment Method: A major credit card or debit card in the renter's name is needed to secure the rental. Cash or prepaid cards are typically not accepted for the initial reservation, but may be used for payment at the end of the rental.
- Insurance: Proof of insurance may be required, depending on the location and rental package.
- Additional Drivers: All additional drivers must meet the same requirements as the primary renter and must be present at the time of pick-up to sign the rental agreement. There may be a fee for each additional driver.
- Corporate Rentals: Employers and coworkers of renters on corporate rate plans are allowed to operate the rental vehicle for job-related activities if they are legally licensed and meet age requirements.
- Cleaning: Customers are expected to return the vehicle in a clean condition. Additional fees may apply if the car is returned excessively dirty or with pet hair, and smoking fees may be charged if there is evidence of smoking in the vehicle.
- Fuel: The rental car is typically expected to be returned with the same level of fuel as when it was picked up. A refuelling fee may be charged if the fuel level is not the same, plus the cost of fuel.
- Tolls: Some rental packages may include tolls, while others may require the renter to pay for any tolls incurred during the rental period.
- Mileage: Unlimited mileage is often included in the rental package, allowing customers to drive without restrictions.
It is important to review the specific terms and conditions of your rental agreement, as there may be additional requirements or restrictions depending on the location and vehicle type.
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Customer experience
However, other customers have complained about rude and argumentative staff, aggressive upselling, and false charges. One customer reported that their car would not start and, although a replacement vehicle was offered, they were unable to accept due to a time conflict. They were forced to arrange alternative transportation and incurred additional expenses.
Dollar Rent A Car offers a wide range of rental options, including compact SUVs, midsize SUVs, and standard SUVs, with unlimited mileage. They also have locations across Orlando, including at the Crowne Plaza Hotel in downtown Orlando and Lake Buena Vista, allowing for flexible pick-up and drop-off.
The company aims to deliver the best customer service and facilitate the entire rental process. Customers can save 10% or more on rentals with One Key membership, and prices start as low as USD $8 per day.
To rent a car from Dollar, customers must present a valid driver's license, a printout of the booking confirmation voucher, and a personal credit card with enough funds for a security deposit. It is recommended that international renters have an International Driver's Permit in addition to their national driver's license.
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Shuttle alternatives
If you are looking for shuttle alternatives to get to Orlando International Airport (MCO), there are several options available. Here are some alternatives to consider:
Rideshare, Taxi, or Limo Service
Ridesharing services like Uber or Lyft can be a convenient alternative to shuttles. These services allow you to request a ride through a mobile app, and you can often find rides at any time of day. Taxis are also readily available at the airport and can take you to your destination without the need for advance booking. Limo services offer a more luxurious experience and can be booked in advance, providing a stylish and comfortable ride.
Public Transportation
Orlando has a public transportation system that can be utilized to get to and from the airport. This option is typically more affordable than other alternatives but may involve multiple transfers and longer travel times. You can use the Lynx bus service, which operates throughout the Orlando area, to reach your desired location.
Car Rental
If you prefer more flexibility and privacy, renting a car can be a suitable option. Car rental companies like Dollar Rent A Car offer a range of vehicles that can accommodate your needs. With a rental car, you can drive yourself to the airport and return the vehicle at your convenience. This option provides independence and control over your travel itinerary.
Private Transportation Services
Private transportation services, such as SuperShuttle or Mears Connect, offer a more exclusive travel experience. These services provide direct transfers between the airport and your destination without any additional stops. You can book a luxurious black car, SUV, or private van, ensuring a comfortable and stress-free journey. These services often require advance reservations and offer upfront pricing.
Shared Shuttle Services
In addition to private transportation, shared shuttle services are available in Orlando. These shuttles offer affordable rates by transporting multiple passengers along the same route. Services like Cortrans Shuttle provide shared rides to and from MCO, Orlando Airport Hotels, and specific destinations like the Port Canaveral Cruise Terminal. This option can be cost-effective, especially for budget travellers or small groups.
When considering alternatives to shuttle services, it's important to weigh factors such as convenience, cost, and your personal travel preferences. Each option has its advantages and suits different travel needs. By exploring these alternatives, you can make an informed decision that aligns with your travel plans and budget.
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Frequently asked questions
Yes, Dollar Rent a Car offers the convenience of picking up and dropping off your rental car at Orlando International Airport (MCO).
The renter must present a personal credit card, valid in the country of pick-up, with enough funds to put a hold for a security deposit. In most countries, the minimum age required to hire a vehicle is 25. Each driver must present a full, valid, and original national driver's license held for a minimum of 2 years.
Reviews of Dollar Rent a Car at Orlando International Airport are mixed. Some customers have praised the company for its excellent and friendly customer service, while others have complained about rude staff and hidden costs.
