Owais Crawford
The USO provides a sanctuary for military personnel at Hartsfield-Jackson Atlanta International Airport. It is located in the airport's Domestic Atrium, between the North and South Domestic Terminals, on the third floor. The USO is intended for current service members and their families, and a valid military ID is required for entry. While civilians are sometimes allowed entry if accompanied by a sponsor, priority is given to active military personnel. The USO provides a range of amenities, including food, entertainment, and a place to rest.
| Characteristics | Values |
|---|---|
| Location | Hartsfield-Jackson Atlanta International Airport |
| Floor | Third floor of the Airport's Domestic atrium near the clock tower |
| Who can visit? | Active and reserve service members and their dependents from all branches of the Armed Forces |
| Requirements | A valid military, DOD ID card is necessary for admission |
| Timings | Monday–Friday: 8:00 am–9:00 pm, Saturday–Sunday: 10:00 am–7:00 pm, Holidays: 10:00 am–7:00 pm |
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What You'll Learn
USO Lounge location
The USO Lounge at Hartsfield-Jackson Atlanta International Airport is located in the heart of the airport, on the third floor of the Domestic atrium near the clock tower. It is situated between the North and South Domestic Terminals, and can be accessed by taking either the escalator or elevator up to the third floor. The USO Atlanta Center is located outside of security in the domestic terminal.
The USO Lounge is one of four lounges in the main domestic terminal of Atlanta Airport, Concourse T, where the majority of domestic flights depart. Concourse T also houses an American Airlines Admirals Club, a Delta Sky Club Lounge, and a United Airlines Club. These lounges provide a place for passengers to rest before their flights, offering a range of amenities.
The USO Lounge is accessible to active-duty, reserve, and guard service members and their families. A valid military or DOD ID card is required for admission. The lounge is open Monday to Friday from 8:00 am to 9:00 pm, Saturday from 9:00 am to 6:00 pm, and Sunday from 10:00 am to 8:00 pm.
In addition to the physical center at Hartsfield-Jackson Atlanta International Airport, USO Georgia also operates a center at Fort Benning. They also travel regularly to other military sites across the state, including Dobbins ARB (Atlanta), Fort Eisenhower (Augusta), Robins AFB (Warner Robins), and Moody AFB (Valdosta), to serve the military community.
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Who can access the USO Lounge
The USO Lounge at Hartsfield-Jackson Atlanta International Airport is located on the third floor of the airport's Domestic Atrium, between the North and South Domestic Terminals. It is outside of the security area in the domestic terminal. The USO Lounge is open during normal business hours from Monday to Friday, 8 am to 9 pm, and on weekends and holidays from 10 am to 7 pm.
USO stands for the United Service Organizations, a nonprofit organization that provides support and comfort to active-duty military personnel and their families. The USO Lounge at the Atlanta Airport is one of two physical centers operated by USO Georgia, the other being at Fort Benning. The organization also travels to military communities across the state to provide support.
The USO Lounge at the Hartsfield-Jackson Atlanta International Airport is accessible to active and reserve service members and their dependents from all branches of the Armed Forces. A valid military or DOD ID card is required for admission. The lounge provides a comfortable space for military personnel and their families to rest and relax before their flights. It offers a range of amenities, including soft drinks, coffee, and snacks.
While the USO Lounge is primarily intended for military personnel and their families, there may be exceptions made in certain circumstances. In the case of extreme weather or family emergencies, USO staff and volunteers have been known to provide assistance to those in need, regardless of their military status. Additionally, some USO locations may allow civilians entry if they are guests of a service member or if the lounge is not at capacity. However, priority is always given to military personnel and their dependents.
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USO Lounge amenities
USO lounges are exclusive to military service members and their families, offering a quiet sanctuary away from the busy airport environment. They provide a range of amenities to make travel more comfortable and convenient for those serving or connected to the military.
Seating and Relaxation
USO lounges offer a peaceful atmosphere with comfortable seating, allowing service members to relax before their flights. These lounges provide a "home away from home" for military personnel and their families, a place to unwind and escape the crowds of the airport.
Food and Drinks
USO lounges offer complimentary food and drinks to their visitors. This includes a wide range of delicious options, such as snacks and meals, ensuring that service members and their families can enjoy a nourishing break during their travels.
Entertainment
To cater to different interests and age groups, USO lounges provide various entertainment options. These include tabletop games, video games, and gaming systems. Some lounges also feature children's play areas, ensuring that young family members can stay engaged and entertained while waiting for their flights.
Communication and Convenience
USO lounges offer free internet access and phones, enabling service members to stay connected with their loved ones while travelling. Additionally, these lounges provide charging stations, ensuring that travellers can keep their electronic devices fully charged and functional during their journey.
Location and Access
The USO lounge at Hartsfield-Jackson Atlanta International Airport is located in the Domestic Terminal, on the third floor of the atrium, near the clock tower. It is accessible via escalator or elevator. The lounge is open during regular business hours and on holidays, providing a convenient space for service members and their families to relax and rejuvenate.
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USO's support for military service members
United Service Organizations (USO) is a not-for-profit organization that provides extensive support to military service members and their families. USO operates in over 250 locations worldwide, including in combat zones, with centres at or near military installations. USO airport centres, such as the one in Hartsfield-Jackson Atlanta International Airport, offer around-the-clock hospitality to travelling service members and their families.
USO provides a range of amenities and services to military personnel, including entertainment, free Wi-Fi, phone calls and video chats home, snacks, holiday celebration items, and internet services. They also organize celebrity USO tours and trademark entertainment events to boost the morale of the troops.
USO assists military families by offering spouse networking opportunities, activities for children, and wellness activities such as family workshops, gaming, and fitness programs. They also support military families during deployments, providing a home away from home, and help service members transition out of the military and back into civilian life.
In addition, USO works with military veteran organizations and provides one-on-one support to help service members and their families adjust to civilian life, offering access to community networks and resources to achieve personal and professional goals. USO is committed to adapting to the changing needs of military personnel and their families, ensuring they feel the strength of the nation's support.
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USO Georgia's other physical centre
USO Georgia has several physical centres other than the Hartsfield-Jackson Atlanta International Airport location. These include:
USO Fort Stewart - Hunter Army Airfield
This centre is located in Fort Stewart, Georgia, and serves the military community in the area. It offers a range of programmes and services to support military personnel and their families.
USO Fort Benning
The USO Fort Benning centre is another location in Georgia that provides support and services to military members and their families. It is located near the military post of Fort Benning.
USO Quantico-Main
The USO Quantico-Main centre in Georgia hosted over 60 military children and their families on April 9, 2025, for a joyful afternoon. The centre organises various events and activities to support military families and help them overcome the challenges of living far from loved ones.
USO Centre on Fort Eustis
The USO Centre on Fort Eustis in Georgia is where Senior Operations Specialist Christine Salak was honoured with the Air Force Commendation Medal on March 14, 2025. The centre likely provides similar services to other USO locations, including support for military members and their transition to civilian life.
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Frequently asked questions
Civilians can enter the USO in the Atlanta airport if they are accompanied by a sponsor who meets the criteria to be inside the USO. The sponsor must be present, and both the sponsor and the guest must be informed that active duty personnel have priority.
The USO in the Atlanta airport is open Monday to Friday from 8:00 a.m. to 9:00 p.m., Saturday from 9:00 a.m. to 6:00 p.m., and Sunday from 10:00 a.m. to 7:00 p.m.
The USO in the Atlanta airport is located on the third floor of the Domestic atrium, between the North and South Domestic Terminals.
The USO in the Atlanta airport serves active and reserve service members and their dependents from all branches of the Armed Forces. A valid military or DOD ID card is required for admission.
The USO in the Atlanta airport offers a range of amenities, including snacks, meals, computers, and comfortable seating.
